Privacy Policy
Last updated: November 19, 2025
1. Introduction
This Privacy Policy ("Policy") explains how Theta Software Inc. ("Theta," "we," "our," or "us") collects, uses, and shares information that is connected to you or could be used to identify you ("Personal Information") when you visit our website at www.thetasoftware.com or use any of our services (collectively, the "Services"). This includes information you provide directly, information we gather as you interact with the Services, and information we may receive from third-party sources such as public databases or commercial providers. Some of this information is "Usage Data," meaning it is collected automatically from your activity, such as the pages you visit or the duration of a page visit.
Please note the following important points:
- We never use your Personal Information to train our models without your explicit opt-in and consent.
- You can revoke consent at any time and request deletion of information we have collected by emailing us at founders@thetasoftware.com.
- This Policy does not apply to Personal Information about Theta employees or certain contractors and agents acting in similar roles.
This Policy does not apply to information that is not legally considered Personal Information, such as fully anonymized or aggregated data that cannot be linked back to an individual. In some cases, we may also de-identify information, and where permitted by law, this Policy would not apply to such de-identified data.
By using Theta's Services, you agree to the practices described in this Policy, thereby giving us permission to collect, use, and share your information as explained herein.
We have written this Policy with clarity in mind. If you have any questions or require clarification, please do not hesitate to contact us.
2. How We Use Your Personal Information
Information You Provide Directly
When you interact with our Services, you may choose to provide the following information:
- Name and email address when you submit a contact request or book a demo
- Company name and website (optional) when requesting more information about our services
- Use case details and additional notes (optional) to help us understand your needs
This information is submitted directly to Cal.com, our contact form processing service, when you request a demo or consultation.
Information Collected Automatically
We do not use analytics or tracking services on our website. Standard web server logs may collect basic technical information such as IP addresses and browser types for security and troubleshooting purposes only. This information is not used for marketing or profiling.
How We Use Your Information
We may use the Personal Information you provide for the following purposes:
- Communications: Responding to your inquiries and scheduling consultations
- Service delivery: Carrying out service agreements you have entered into with us
- Updates: Sharing news or details about our services (you may opt out at any time)
- Business operations: Evaluating or carrying out transactions such as mergers, acquisitions, or restructurings where user information may be part of the assets transferred
Your Personal Information will never be used to train Theta's models without your explicit opt-in and consent. You may withdraw that consent at any time and request deletion of your information by contacting us.
Where possible, we may de-identify or aggregate data so it no longer links back to you. Once de-identified, this information is no longer treated as Personal Information under this Policy, and we will not attempt to re-identify it unless legally required.
Our goal is to use the information we collect responsibly in order to provide you with a secure, personalized, and high-quality experience.
3. Third-Party Services
We use the following third-party services to deliver our website and process inquiries:
Cal.com (https://cal.com/)
Processes contact form submissions when you request a demo or consultation. Cal.com receives your name, email, company information, and any additional notes you provide.
Privacy Policy: https://cal.com/privacy
4. Data Sharing and Disclosure
At Theta, your Personal Information is never for sale. We value your trust and only share your information when it is necessary to deliver and improve our Services, when required by law, or when you grant us permission.
We may engage carefully selected partners and service providers who help us maintain platform operations, strengthen security, prevent fraud, improve user experience, or analyze how our Services are used. These third parties are bound by strict confidentiality obligations and are required to protect your information.
There may be times when we are legally required to share your Personal Information, such as in response to a subpoena, court order, or other lawful government request. We may also disclose your Personal Information when necessary to detect, prevent, or address fraud, misuse, or harmful activity.
If Theta participates in a corporate transaction, such as a merger, acquisition, restructuring, or sale of assets, your Personal Information may be transferred as part of that process. In such cases, we will ensure that appropriate confidentiality protections are maintained.
If we wish to use your Personal Information in a manner not covered by this Policy, we will request your permission prior to doing so.
5. Measures We Take to Protect Personal Information
At Theta, protecting your Personal Information is a top priority. We employ a combination of administrative policies, technical safeguards, and physical protections to prevent unauthorized access, misuse, loss, or alteration of your data. Our security practices adhere to industry standards, and we regularly review and update them to address emerging risks and evolving best practices.
When we engage trusted third-party providers, we require them to meet strict data protection obligations and to handle your information responsibly. While no system can be completely secure against all possible threats, we remain committed to maintaining a secure environment and protecting the trust you place in us.
6. Children's Privacy
Our Services are not intended for individuals under the age of 13, and we do not knowingly collect Personal Information from anyone in this age group. If we become aware that we have unintentionally collected personal data from someone under 13, we will take prompt steps to delete it.
If you believe that a child under 13 has provided us with Personal Information, please contact us at founders@thetasoftware.com, and we will address the matter promptly.
7. Our Approach to Retention of Personal Information
We retain your Personal Information only for as long as necessary to fulfill the purposes outlined in this Policy. In some cases, we may need to retain it for a longer period, such as to comply with legal requirements, resolve disputes, or enforce our agreements. Once the information is no longer required, we will either delete it or take steps to de-identify it so it can no longer be linked back to you.
De-identified data may be used to improve our Services, such as enhancing system performance or developing new features. We also retain Usage Data (information about how you interact with the Services) for internal analysis. This type of data is generally kept for shorter periods unless it is needed to strengthen security, improve functionality, or comply with legal obligations.
8. Supplemental Terms and Conditions for Certain Regions
Europe
If you are located in the European Economic Area (the "EEA"), Switzerland, or the United Kingdom (the "UK"), our legal basis for collecting and using the Personal Information described in this Policy will depend on the Personal Information concerned and the specific context in which we collect it. We will normally collect Personal Information from you only where we have your consent to do so, where we need the Personal Information to perform a contract with you, or where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms. In some cases, we may also have a legal obligation to collect Personal Information from you.
We may share information internally or with third parties as described in this Policy. When we share Personal Information of individuals in the EEA, Switzerland, or UK with third parties, we utilize a variety of legal mechanisms to safeguard the transfer, including the European Commission-approved standard contractual clauses and additional safeguards where appropriate.
California Consumer Privacy Act Notice
If your Theta account is associated with a California mailing address, please note that we do not share the Personal Information we collect about you except as allowed under California law. In accordance with the California Consumer Privacy Act (CCPA), we are required to inform you about how we use each category of Personal Information we collect, including sensitive Personal Information. We must also disclose which categories of third parties may receive this information for business purposes, whether we share it for cross-context behavioral advertising, or whether we sell it in exchange for monetary compensation or other valuable consideration.
This notice is intended to supplement Theta's full Privacy Policy and applies specifically to California residents who use our Services or visit our website. It outlines how we handle Personal Information in accordance with the CCPA and ensures you understand your rights and our responsibilities under California law.
Under California law, "sharing" refers to the use of your Personal Information to display targeted advertising based on your behavior across different websites or services. "Selling" involves providing your Personal Information to third parties in exchange for financial or other valuable benefits. Theta does not sell or share your Personal Information for either of these purposes, including any sensitive personal data or any Personal Information associated with individuals under the age of 18.
As a California resident, you have specific rights under the CCPA. These include the right to request access to the Personal Information we have collected about you over the past 12 months, the right to request corrections to any inaccurate personal data, and the right to request deletion of your Personal Information, subject to certain legal exceptions. You may also opt out of the sale or sharing of your personal data and request that we limit how your sensitive Personal Information is used or disclosed.
We will not deny you access to our Services or treat you unfairly if you choose to exercise your rights under the CCPA.
If you or someone authorized to act on your behalf submits a request, we will need to verify your identity before we can proceed. If we are unable to verify your identity, we may not be able to fulfill your request. If your request is denied in part or in full, we will inform you of your right to appeal and provide guidance on how to submit that appeal.
The Global Privacy Control (GPC) is a browser setting that communicates your preferences about whether your Personal Information should be sold or shared. Because we do not sell or share your Personal Information, Theta does not respond to this setting.
| # | Category | Collected? | Disclosed? |
|---|---|---|---|
| 1 | Identifiers. Name, alias, postal address, unique personal identifier, online identifier, Internet Protocol (IP) address, email address, account name, or other similar identifiers. | YES | YES |
| 2 | Personal information categories under the California Customer Records statute (Cal. Civ. Code §1798.80(e)). A name, signature, address, telephone number, employment, or any other financial information. Some personal information included in this category may overlap with other categories. | YES (Name, Email, Company Only) | YES |
| 3 | Protected classification characteristics under California or federal law. Age, race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex, sexual orientation, veteran or military status, genetic information. | NO | NO |
| 4 | Commercial information. Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. | NO | NO |
| 5 | Biometric information. Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract identifiers, such as fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data. | NO | NO |
| 6 | Internet or other similar network activity. Browsing history, search history, and information on a consumer's interaction with a website, application, or advertisement. | NO | NO |
| 7 | Geolocation data. Physical location or movements. | NO | NO |
| 8 | Sensory data. Audio, electronic, visual, thermal, olfactory, or similar information. | NO | NO |
| 9 | Professional or employment-related information. Current or past employment history or performance evaluations. | NO | NO |
| 10 | Education Information under the California Family Educational Rights and Privacy Act (20 U.S.C. section 1232g, 34 C.F.R. Part 99). Information that is not "publicly available personally identifiable information" as defined in the Act. Includes education records directly related to a student maintained by an educational institution or party acting on its behalf. | NO | NO |
| 11 | Inferences. Conclusions drawn to create a profile reflecting an individual's preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, or aptitudes. | NO | NO |
9. Cookies and Similar Technologies
Our website uses minimal browser storage technologies:
SessionStorage (First-Party)
- Temporarily stores navigation paths for page routing
- Automatically cleared when you close your browser
- Does not track you across sessions or websites
Third-Party Services
Our service providers (Cal.com, Unicorn Studio) may use standard web technologies to deliver their services, but we do not use cookies for tracking or analytics purposes.
Your Choices
You can control browser storage through your browser settings. Our website will function normally regardless of your cookie preferences.
10. Your Rights and How to Exercise Them
You have certain rights regarding the Personal Information we hold about you, and we are committed to honoring those rights in accordance with applicable laws. You may request access, correction, or deletion of your Personal Information by contacting us at founders@thetasoftware.com. In some cases, we may retain certain data for legal or operational reasons.
You also have the right to object to processing, restrict certain uses, or request data portability. If you have given consent for specific processing, you may withdraw that consent at any time. This will not affect processing already completed under valid consent.
If you have concerns about how we handle your Personal Information, you may lodge a complaint with your local data protection authority. We will support you in exercising your rights and respond in compliance with applicable laws.
11. Transfer of Personal Information
Theta operates globally, which means your Personal Information may be transferred, stored, or processed outside your country or region. These locations may have different data protection laws. By using our Services, you consent to such transfers. We ensure that appropriate safeguards and protections are in place consistent with this Policy.
12. Changes to This Privacy Policy
We may update this Policy periodically. If we make significant changes, we will notify you via email or a notice on our website. Please review this Policy from time to time. The "Last updated" date at the top reflects the latest revision.
13. Contact Us
If you have any questions or concerns about this Policy, please contact us at founders@thetasoftware.com.